Telephone Timesheets is an AI-powered automation platform for mobile workforce operations.
The system is designed to improve employee performance, increase customer satisfaction, and automate the error-prone and time consuming operational tasks that would otherwise have to be addressed by field supervisors and back office staff. Telephone Timesheets leverages artificial intelligence to eliminate operational burdens like dealing with no shows, call outs, missing clock outs, missing reports, shift swaps, onboarding, invoicing, reporting, and much more.
Telephone Timesheets provides these key features and functions:
- Time Tracking. Recording timesheet entries in real-time, down to the minute, eliminating the need for paper timesheets. Employees no longer fill them out at their convenience based on memory.
- Scheduling. Manage your schedules and incorporate scheduling into your business operations. For example, automatically add an upcharge on invoices for work that was scheduled last minute by a client. Run reports that show scheduled hours vs actual hours.
- Reporting. Adding up hours worked by employee, and by job if you need job-level detail. Never a math error. Your totals for payroll or other reports will always be accurate.
- Payroll Integration. Exporting accurate timesheet entries directly to ADP, QuickBooks Online, QuickBooks Desktop, or any system that supports standard format file import or API-based imports. This makes payroll quick and easy. No possibility of transposing a number or making other mistakes that are common when manually entering hours for payroll.
- Invoicing. Automatic rules-based invoicing system will generate perfect invoices for your customers based on the data Telephone Timesheets has collected. One time charges, overtime/holdiay upcharges, flat-rate charges per shift or per month, etc. If you can define the rules, we have the data and the invoicing engine to create the perfect invoice for your customer. Including a "Pay Now" button for easy payment collection.
- Multi-lingual Virtual Supervisor. She never sleeps and speaks 5 languages fluently. She will enforce your rules and handle issues automatically.
And the artificial intelligence of the system, makes it pleasantly simple; so much so, that many customers don’t do any setup at all — they just sign up and tell their employees to start calling in. Telephone Timesheets does not require any setup for most functions. It is self-learning, and there are no apps to install, so you can have your employees start calling in immediately.
For those who want to take advantage of the more advanced features of the system, like call-out reminders for late employees, reporting, or payroll system integrations (ADP, QuickBooks, etc.), we’ve created an administrative portal that works on any device with a modern web browser.
The portal has been streamlined and simplified over many years through feedback and requests from thousands of customers. We think you will find it to be very easy to learn and to use.
Thanks for taking time to learn about the system. Remember to use the search feature to find what you’re looking for, and please leave feedback using the feedback form at the bottom of every page.
If you need anything beyond what we’ve covered in this user manual, please don’t hesitate to reach out to us via email, chat or phone.
